Certfied: SERVPRO® Clean

12/5/2023 (Permalink)

Dont let the spread of the Flu or COVID-19 disrupt your business. Count on the Cleaning Professional at SERVPRO®

As we heading into Cold and Flu Season - and COVID-19 hasn't gone anywhere, we need to look to a NEW standard in Commercial Cleaning.

Starting in 2005, the Center for Disease Control (CDC) established the National Influenza Vaccination week “to highlight the importance of continuing flu vaccination through the holiday season and beyond.” In 2017, by the end of November only about 41% of the recommended US population had been vaccinated. And in 2020, we saw the tremendous toll COVID-19 on families and businesses across the country.

If you’ve already gotten the flu or COVID you can still get vaccinated to protect you against other strands of the flu, according to the CDC. People with high risk of complications from the flu include young children, pregnant women, people with certain chronic health conditions and people over the age of 65, and should get vaccinated. Although anyone is at risk of getting the flu, for high-risk people, hospitalization or death is more likely than for others.

According to the CDC, flu vaccination can reduce flu illnesses, doctors’ visits and missed work and school due to flu, as well as prevent flu-related hospitalizations. Get a flu or COVID shot today to protect yourself, your loved ones and your place of business.  And Certified: SERVPRO® Clean brings a higher standard of clean to business across our Communities if the Flu or COVID impact your place of business.

The Importance of ERPs

8/9/2023 (Permalink)

An ERP is an extremely useful 'just in case' tool your local SERVPRO® Representative can prepare, to help you be better prepare for the unexpected

Being a business owner can have many responsibilities, and you may have to take on multiple roles.

In most cases, disaster is the last thing you are thinking about. But every business owner, regardless of how new or old your business is, should have a plan and guide for what to do in the event of a disaster.

SERVPRO® offers a free community service called the "Emergency Ready Plan", or an ERP.

ERPs are handy little guides that we make at SERVPRO® that contain basic information regarding your property, who owns the property, and where your emergency shut off locations are.

We document and photograph where your electrical, water, and gas shut offs are, as well as your sprinkler system and security system. We also have the contacts for those utilities companies in the event that you must make contact.

Key contacts are also listed in the ERP, such as the owner, the insurance agent for the property, your SERVPRO representative, and the managers of the building.

The emergency contacts and services page has the fire department and police department's emergency and non-emergency numbers as well, that way, if contact is needed, you know where to find all those phone numbers and contact points.

It's very beneficial to have an ERP because although the business owner might know where everything is and who to contact, your employees might not know. Having a guide like this can help so much if the business owner is not present.

ERPs are very convenient as well, we are able to provide a paper copy, and we can provide a digital version on the Ready Plan app! Which makes ERPs very easy to access in times of need.

When you run a business, it's good to prepare for not just the next day's shift, but for the things that happen unexpectedly.

You can always count on SERVPRO® being here to help!

Taking Care of Your Commercial Cleaning Needs!

8/4/2023 (Permalink)

You run your business, let SERVPRO® worry about keeping your facilities clean

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO® Franchise Professional. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on local SERVPRO® Team to make your workspace look its very best.

Specialty Cleaning Services

We offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

• Air Ducts and HVAC
• Biohazard
• Carpet and Upholstery
• Ceilings, Floors, and Walls
• Document Restoration
• Drapes and Blinds
• Odor Removal
• Sewage
• Trauma and Crime Scene
• Vandalism
• Interior/Exterior Painting

Your local SERVPRO® Professional will get the job done right and get it done quickly.

Have Questions? Call Us Today! 541/745-2097

Residential or Commercial, SERVPRO handles it all!

5/4/2023 (Permalink)

Large manufacturing companies operate complex machinery and deal with hazardous materials, which can increase the risk of disasters like fires, water damage, and chemical spills. At SERVPRO, we understand the challenges that these companies face and are trained to handle any disaster, no matter how big or small.

Our team of highly trained professionals is equipped with state-of-the-art equipment to provide efficient and effective restoration and cleanup services. We have experience working with large manufacturing companies and understand the importance of minimizing downtime and getting the facility back up and running as soon as possible.

Whether it's a space heater fire, a burst pipe, or a manufacturing meltdown, SERVPRO has the expertise and resources to handle any situation. We understand that every minute counts in these situations, and that's why we provide 24/7 emergency response services to get your facility back to preloss condition quickly.

We also understand that the safety of your employees is paramount, and we take every necessary precaution to ensure their safety during the restoration and cleanup process. Our team has extensive experience working with hazardous materials and is trained to follow all safety protocols to prevent any further damage or accidents.

At SERVPRO, we believe that communication is key to ensuring a smooth and successful restoration and cleanup process. Our team will keep you informed every step of the way and work closely with you to develop a customized plan tailored to your specific needs.

Large manufacturing companies face unique challenges when it comes to disasters, and at SERVPRO, we are equipped to handle any situation. Contact us today for more information on our commercial restoration and cleanup services, and let us help you get your facility back to preloss condition as quickly and efficiently as possible.

Maintain a Clean and Safe Commercial Building with SERVPRO's Professional Cleaning Services

5/4/2023 (Permalink)

Commercial buildings are essential for businesses, organizations, and communities. These structures are designed to accommodate various functions and activities, from offices, retail stores, and restaurants to warehouses, factories, and medical facilities. However, maintaining the cleanliness and hygiene of commercial buildings can be a daunting task, especially for large and complex structures. This is where professional cleaning services, such as SERVPRO, come into play.

SERVPRO is a leading provider of commercial cleaning and restoration services in the United States. The company has over 50 years of experience in the industry and has a proven track record of excellence and customer satisfaction. SERVPRO offers a wide range of services to meet the specific needs and requirements of commercial buildings, including:

1. Deep Cleaning: SERVPRO's deep cleaning services are designed to remove dirt, grime, and contaminants from surfaces, equipment, and fixtures. The company uses state-of-the-art equipment and cleaning agents to ensure that all areas are thoroughly cleaned and disinfected.

2. Carpet Cleaning: Carpets are one of the most common surfaces in commercial buildings, and they can accumulate a lot of dirt, dust, and stains over time. SERVPRO's carpet cleaning services use specialized equipment and techniques to remove even the most stubborn stains and restore the carpet's appearance and freshness.

3. Air Duct Cleaning: The air ducts in commercial buildings can accumulate dust, mold, and other contaminants, which can affect indoor air quality and lead to respiratory problems. SERVPRO's air duct cleaning services use high-powered vacuums and brushes to remove all the debris and improve the air quality in the building.

4. Odor Removal: Unpleasant odors can be a major problem in commercial buildings, especially in food service areas, restrooms, and waste disposal areas. SERVPRO's odor removal services use specialized techniques and equipment to identify and eliminate the source of the odor and restore a fresh and clean scent.

5. Disaster Recovery: Commercial buildings can be affected by various disasters, such as floods, fires, and storms. SERVPRO's disaster recovery services are designed to respond quickly and effectively to any emergency situation and restore the building to its pre-disaster condition as soon as possible.

Overall, SERVPRO's commercial cleaning services can help businesses and organizations maintain a clean, safe, and healthy environment for their employees, customers, and visitors. The company's experienced and certified technicians can work around the clock to ensure that the cleaning process is completed efficiently and effectively. Moreover, SERVPRO's services are customizable to meet the specific needs and budgets of each client, ensuring that they get the best value for their investment.

A commercial building cleanup serviced by SERVPRO is an excellent solution for businesses and organizations that want to maintain a clean, safe, and healthy environment for their employees, customers, and visitors. With SERVPRO's wide range of cleaning and restoration services, businesses can focus on their core operations and leave the cleaning to the experts. SERVPRO's commitment to excellence, customer satisfaction, and innovation makes it a trusted partner for any commercial cleaning needs!

From Flooded to Functional: How SERVPRO's Commercial Clean-up Services Saved the Day

5/4/2023 (Permalink)

When a commercial building experiences flooding, it can be a devastating and overwhelming experience for the property owner. Not only can the water damage ruin equipment and inventory, but it can also cause long-term structural damage if not properly addressed. That's where SERVPRO comes in - they are a leading provider of commercial water damage restoration services, and have a proven track record of successfully restoring flooded buildings to their preloss condition.

Recently, a commercial building owner in the Willamette Valley contacted SERVPRO after their property experienced significant flooding due to heavy rain and a malfunctioning sprinkler system. The building housed expensive machinery and equipment, and the flooding had caused extensive damage throughout the building.

Upon arrival, the SERVPRO team quickly assessed the situation and developed a plan of action. The first step was to remove the standing water from the building using specialized equipment such as pumps, vacuums, and dehumidifiers. They worked around the clock to ensure that the water was completely removed, which helped to prevent further damage and the potential for mold growth.

Once the water had been removed, the team began the process of drying and dehumidifying the building. This involved setting up large fans and dehumidifiers to circulate air throughout the building and remove any excess moisture. They also used moisture meters and infrared cameras to identify any areas where moisture might be lingering, which helped them to ensure that the building was completely dry before proceeding to the next step.

Next, the team began the process of cleaning and sanitizing the building. This involved removing any damaged materials such as drywall, insulation, and carpeting, and then cleaning and disinfecting all surfaces with industrial-strength cleaning products. They paid special attention to areas that were at risk of mold growth, such as corners, crawl spaces, and areas with poor ventilation.

Finally, the team worked to restore the building to its preloss condition. This involved repairing any damage to the structure, such as replacing drywall and insulation, and restoring any damaged equipment and inventory. They also worked with the building owner to develop a plan for future flood prevention, which included installing a more reliable sprinkler system and implementing regular maintenance and inspections.

Overall, the SERVPRO team was able to successfully restore the commercial building to its preloss condition, and the property owner was thrilled with the results. Their fast and efficient response helped to minimize the damage caused by the flooding, and their expertise and attention to detail ensured that the building was fully restored and ready for use once again.

If you're ever in need of commercial water damage restoration services, SERVPRO is definitely a company you can trust to get the job done right.

SERVPRO's New 100,000 Sq Ft Commercial Building in West Salem to Provide Priemer Restoration Services to the Community

5/4/2023 (Permalink)

SERVPRO in West Salem, Oregon has recently opened a new commercial building that is sure to make a significant impact on the community's restoration needs. The building is an impressive 100,000 square feet and has been designed to accommodate the various restoration services that SERVPRO provides. This new facility boasts state-of-the-art technology and equipment, ensuring that every restoration job is completed to the highest standards.

The new SERVPRO building in West Salem has a devoted staff who are ready and waiting to assist the community with all their restoration needs. The team is made up of highly trained professionals who specialize in various areas of restoration, including fire, water, and mold damage. With their extensive knowledge and experience, the SERVPRO team is well-equipped to handle any restoration job, no matter how big or small.

The building is designed to be spacious, with ample room for equipment, vehicles, and supplies. This ensures that the team can respond to emergencies quickly and efficiently, minimizing any potential damage. Additionally, the building features the latest in security technology, including 24-hour surveillance and secure access points, ensuring that the equipment and materials inside are safe and secure.

The SERVPRO team is dedicated to serving the community and restoring homes and businesses to their pre-damage condition. The opening of this new building is a testament to their commitment to providing the best possible service to their customers. With their new state-of-the-art facility, the SERVPRO team is now better equipped than ever to provide fast, efficient, and high-quality restoration services to the West Salem community.

The opening of this new SERVPRO building in West Salem is fantastic news for the community. It's a clear indication that SERVPRO is committed to serving the community and providing the best possible restoration services. With their devoted staff, state-of-the-art technology and equipment, and spacious new facility, SERVPRO is well-positioned to continue to provide top-notch restoration services for years to come.

Did you know?

12/12/2022 (Permalink)

Clean never looked better!

SERVPRO offers cleaning services for both big and small buildings. Whether you need a quick clean on a messy office, or just simply don’t have the tools to clean your commercial building, your local SERVPRO has all the tools to get the job done. Most people are surprised by the fact that we offer a wide variety of cleaning services, and thought we were just a restoration company. 

• Carpet and Upholstery 
• Drapes and Blinds
• Ceilings, Walls and Hard Floors 
• HVAC Cleaning
• Biohazard
• Odor Removal and Deodorization
• Interior & Exterior Power Washing 
• Emergency Services

Those are just a few of the services we can offer in order to get your space looking as good as new! Call your local SERVPRO today to find out more about how our trained professionals can help you! (541)-745-2097.

Commercial Buildings Should Have SERVPRO as a Preferred Vendor!

8/4/2022 (Permalink)

Commercial buildings require many maintenance and upkeep requirements.

If you have a property manager that does not take keep a property in topnotch, you could have a pipe burst or an electrical fire. Commercial buildings are also prone to accidents, as you have a magnitude of different people in one structure. 

Water and fire claims are items we service mostly on commercial buildings for mitigation services. 

This past year we have had cooking fires, clogged toilets, over filled bathtub water damages, dishwasher failures and electrical fires. These damages can be and are often spendy. The longer a structure has damages, the possibility of secondary issues arise such as mold. 

There are also many parties involved. Property owners, property management, tenants, insurance companies, public municipals, mortgage companies, mitigation and reconstruction companies.

Here SERVPRO we have trained professionals able to work with you and all those involved in your Commercial property loss.

Common Fire Hazards

8/1/2022 (Permalink)

While there are many reasons why a fire can start, many business fires start as a result of not paying attention to many different fire hazards in the workplace. 

While every workplace is different, there are some common fire hazards to watch for in your business.

Heat Generating Machinery

Hot machinery and heavy equipment can pose a fire risk. Be sure material that is combustible is kept away from sources of heat and are unplugged when not in use. Never leave equipment on overnight.

Broken Electrical Equipment

Fires caused by faulty equipment are the most common type in the workplace. Be sure to look out for loose or damaged wires. They need to be replaced immediately. Also keep your equipment checked and up to date. 

Faulty Fire Alarms

Be sure to check fire alarm systems and equipment often to make sure they are still in working order. If batteries run out your fire alarms will not sound in the case of a fire or smoke. It is important to make sure you have functional fire alarms in your office. 

Overloaded Sockets

Having too many things plugged in the same socket can be dangerous. Be sure to put one plug per socket and do not exceed 300 watts in the entire socket. This can reduce the risk of a fire in your workplace. 

Are Large Water Losses More Likely In Commercial Properties?

5/12/2022 (Permalink)

Commercial Properties Suffer Large Losses More Frequently Than Residential. Can You Guess Why?

The short answer here is yes.

This is partly due to commercial structures being so much larger than the average home. Commercial buildings constructed since the year 2000 in the US have an average size of 19,000sqft. The average American home constructed since the year 2000 is 2,261sqft. The vast difference in sizes between a commercial structure and a residential structure is a huge factor in the restoration industry.              More space = more space that can be damaged by water, fire, or any other damages.

Also, commercial properties have more pipes for multiple bathrooms and even multiple kitchens. The hours a commercial structure is occupied also plays a part, usually a commercial building is closed at night. Water damage happens all around the clock, night, morning, and afternoon.

The numbers: The average cost of a water loss in a commercial structure is $24,000 dollars, the average cost of a water loss in a residential home is $7,000. Quite a bit of a difference huh?

A large loss in the restoration world is considered anything that surpasses $50,000. You can see from the numbers that it is much easier for a commercial building to surpass that amount quickly as opposed to a residential property. Overall water losses costs nationwide total in the Billions of dollars and are climbing.

SERVPRO specializes in large loss disaster response as well as residential single family losses. Never hesitate to call a pro if water has affected your home or business!

When Water Damages Affect Businesses

5/9/2022 (Permalink)

Interruption to business due to water losses can be costly!

Businesses in the Willamette Valley have been through a lot over the last couple of years. We lost many small businesses here in Oregon due to the pandemic and the closures. Then came the measures enforced and constantly updated on what it took to keep businesses open. Through this, we still responded to many water losses in commercial structures. Many caused by pipes, toilets, or even the drains in the floors.

Working with small businesses is a huge source of pride for SERVPRO. Helping a small business get back on its feet and reopen its doors after a water loss is a thrilling and fulfilling moment. At SERVPRO we understand the importance of time lost when a business cannot keep its doors open. Time is of the essence, and it helps that we are a 24 hour company with nationwide resources.

Upon arrival to a water loss at a business, one of the first things a SERVPRO Technician does it determine any safety hazards. They may ask the following questions;

-Is the water clean water? Or is it contaminated? This determines how much PPE our technicians will be required to wear.

-Has the electricity been turned off to the structure that is affected? If not, where is the electric shutoff?

-Has the source of the water been fixed? Or is the water still running? If the water is still running, where is the water shutoff?

-All water losses have slip hazards, our technicians need to be sure that our team is equipped with the proper foot attire. Flip-Flops are not appropriate.

-Each one of our technicians will ask the question “How can I stabilize this loss best?”  The stabilization of a loss is what it takes to stop any further water damage to the area. In most cases this starts with the removal/extraction of any surplus water from affected materials. It can also include the removal of materials that will not properly dry (carpet pad, insulation, warped laminate flooring, warped trim, etc.).

All of these questions set up a commercial loss response for being successful. Time is of the essence, so our SERVPRO Technician will want to start work right away after addressing any concerns the business owner may have.

Remember calling SERVPRO is the best choice you can make if your business suffers a water loss. We are truly “Faster to any Disaster!”

Working In Rented Commercial Structures

5/9/2022 (Permalink)

Commercial losses affect both owner and tenant.

SERVPRO works in many commercial structures throughout the country. One of the things we frequently encounter is working within a commercial building that has active tenants or businesses renting the spaces within them. We have worked for many property managers to help return their spaces to preloss condition, and help resolve any concerns that the tenant has about the loss.

Many tenants or businesses that are leasing their commercial space instead of buying, have concerns with business interruption, inconvenience to their clients and customers, noise from the SERVPRO machines may present an inconvenience to any persons that are within the affected area.

Obviously some losses cannot allow the businesses or renters to remain in the area while SERVPRO performs the disaster clean-up. In cases such as this, we understand that the top priority of the commercial building owner or property manager will be getting the businesses or tenants back into the area so they can return to paying the lease for that rented space.

Many times commercial insurance may cover costs of loss of use of space, but many times it is not cost affective to file a claim if it is a smaller loss. Many water losses are small in nature, but it takes time and machines to dry the materials correctly and efficiently.

Fire damage often can affect an entire unit after only a few minutes of smoke. Fire losses may also have water damage due to sprinklers being triggered during the loss.

Any kind of Biohazard loss includes the evacuation of people from the affected area. Biohazard includes everything from sewage to blood borne pathogens. These losses must always be handled with attention to detail and the diligent work of our SERVPRO technicians to remove any contaminants in the affected space.

SERVPRO takes our job very seriously when called out to a commercial building that has occupants or tenants. You can feel confident calling SERVPRO to handle all of your commercial clean-up and restoration needs.

Large Losses In Commercial Structures

5/6/2022 (Permalink)

Large Commercial losses are one of our specialties here at SERVPRO!

A large loss in a commercial structure is much different from residential and that changes the entire way we manage the job process.
First off, A commercial property has more parties with irons in the fire. Many times commercial properties have various people who are invested involved and effective communication is a must!
-Property Owner (Our customer).
-Property Manager (In some cases, the property owner will delegate the communication of a job to his property manager).
-Tenants (in some cases, either business or residential tenants are affected by the damaged space, communicating effectively and only disclosing what the property owner wants is important. Remember, the building owner is your customer.
-Tenants (tenants can also become customers of ours, due to their personal belongings being damaged in the loss and them filing a claim with their insurance to get them cleaned or replaced).
-Insurance (large loss commercial property adjusters are who we work with on these jobs to get approvals for work needing performed, and payment once process is complete).
-The City (Commercial Property large losses often require permits and we work to get the approvals from the cities building department).
-Neighbors of affected property (whether business or residential, neighbors next to a large loss can deal with more foot traffic, actual traffic, noise, and overall inconvenience than usual).
SERVPRO is well trained and very knowledgeable in large commercial losses. You can feel comfortable and confident that we handle each loss with the utmost care and due diligence that it deserves.
So if you need us give us a call, we can work confidently and professionally with all parties involved, and help restore your space to preloss condition.

Commercial Jobs Present More Obstacles Than Residential

12/16/2021 (Permalink)

A commercial loss is much different than a residential loss. When it comes to SERVPRO responding and mitigating a commercial loss, we have to take into account that there are many more parties of interest involved, and documentation of the job and proper communication about job progress and emergency response efforts may have to be distributed to multiple owners, managers, and insurance companies throughout the process.

SERVPRO of Salem West has worked within commercial buildings for over 20 years. We are used to navigating the delicate balance between communication with multiple owners, while also working with multiple vendors that many times it requires to bring the structure back to preloss condition.

Experience really is key when it comes to responding to a commercial loss. We prioritize what is most important to our customers and we get to work stabilizing the building as soon as possible. Each day a commercial property isn’t operating it is costing our customer money. As a longtime restoration vendor, we know that getting the facility/structure operational as soon as possible is key for customer satisfaction.

A large part of handling a commercial loss is efficient and frequent communication with the right parties at the right time. Our team at SERVPRO of Salem West keeps communication and customer satisfaction at the forefront of our job responsibilities at all times.

So when you business or facility has a loss, you can feel confident calling SERVPRO of Salem West. We will be able to respond to the disaster and get the situation under control faster than any other restoration company in the willamette valley.

We have the experience, the knowledge, the connections, and the communication and dedication to see commercial restorations come to a smooth and timely completion.

Don't swing the golf clubs inside!

8/6/2021 (Permalink)

FORE!

Just by the title, maybe this tee’d up the content of the article? Or maybe not. A few years back our team at SERVPRO of Salem West, located in Oregon was contacted by a client from a college town. They suffered a major water damage in their four-story apartment building, with the source location on the top floor.

As the story goes, a college student living the life in a very nice, two bedroom apartment in a newish apartment building was taking practice swings in the apartment. This building, newer in age with a fully installed fire sprinkler system was about to be put the test. A test not created by design but through human error and lack of judgment.

With the great swing of the titanium driver, that little sprinkler head didn’t stand a chance and a millisecond later water sprayed out in a beautiful umbrella pattern.

The golfer must have felt like, “Oh wow, I can’t take a mulligan on that one!”

With gallons of water pouring in the fourth floor apartment, the renter had to notify the building manager, which takes this little story for another turn. Upon being notified the building manager, with limited experience wasn’t sure what to do except call the fire department.

The fire department quickly responded and was able to locate the riser room to shut off the sprinkler system. Total time for the sprinklers to be shut down was about twentyfive minutes.
As would be, water ran for 25 minutes into the building affecting all three levels below: multiple apartments, common areas and hallways.

While we can’t help with your golf swing, we can make water damage, “Like it never even happened.” We went to work as fast as possible drying a restoring the property to preloss condition.

The Impact Storms Have On Your Building

8/2/2021 (Permalink)

There is nothing you can do about the impact a storm will have on your building.

But you can certainly prepare a response plan for cleanup.

Commercial properties damaged by storms are always very difficult and tough to go through and experience. When large storms impact an area, they usually affect multiple properties which can cause some lag in the response time to get on site.

So, what can property owners and tenants do before hand to ready themselves and their tenants incase a natural weather event falls hard on an area?

• Discuss business continuity planning which increases the opportunity for the business to still operate even at limited capacities.
• Meet with selected vendors and establish a working relationship before you need them. Also ask about service level agreements for preferred treatment.
• Discuss the mission critical aspects of your business.
• Decide on team member decisioning capabilities.
• Document your plan and make it readily available.

By the way, SERVPRO of Salem West offers resources to make the disaster response planning process less cumbersome. It’s a system that ask the questions and provides “fill in the blanks” for the most important questions in a free business continuity plan.

It’s called the Emergency Response Plan or ERP for short. You can create your own by clicking ERP.

The best part about the ERP is it covers the basic necessities for an facility disaster response plan and it’ll help guide the conversation around who and what.

If you want assistance, reach out to one of our team members who can provide a site assessment.

Commercial Property Water Damage in Independence, Oregon

5/17/2021 (Permalink)

Commercial Property Water Damage in Independence, Oregon

 Most people don’t expect a property damage to occur, and that’s why there’s little to no evidence of having a response plan in place.

Very few property owners and facility managers invest their time into planning and discussing as many What-If scenarios should something happen.

“What would we do, if…”

By starting with that basic question and filling in the blank with a plausible scenario, decision makers can better respond to most every situation that could occur in a building.

This doesn’t make a property damage not occur, but better equips the building occupants to make decisions, the first of which is always safety.

Most buildings will experience some level of water loss during the life cycle of the building. But most occupants may not know what to do. So, here’s a short list of immediate steps to take.

1. Knowing where the water shut-off is located. Is there a main riser room or does each individual suite have its’ own shut-off?
2. Do you need a special tool to turn the valve?
3. Who do you call for immediate extraction and drying services?­
4. Who is responsible for any other necessary remedies?

To assist owners and building managers create a plan, there are tools such as the SERVPRO Emergency Ready Profile. This simple app-based tool is easily downloaded to mobile devices and walks the user through setup, start to finish.

Once all the key details, contacts and vendors are input into the system, the app can be shared with others. With the pictures, and location descriptions for all utility shut-offs in a building, users and occupants will be equipped to be their own first responder while reducing time to shut off. Which ultimately means less damage, shorter downtown and less cost.

Being prepared makes good business sense.

Go to www.ready.SERVPRO.com to create your Emergency Response Plan.

Handling Mold Correctly in a Commercial Enviroment

5/10/2021 (Permalink)

What are the most important things to focus on when handling a mold occurrence in your commercial area? If mold is discovered, do you know the next steps that you should take?

You arrive at work one sunny Monday Morning at 8am, and decide to finally pull out the fridge and retrieve your favorite pen that dropped between the fridge and counter 4 months ago. You use your massive muscles and move the fridge easily…those lifting sessions are really paying off!...but then, you see it! Behind the fridge, in a place that last had boring beige colored drywall, is now a large area of MOLD.

You start to think about what to do about it, you inspect it further, you think about the rest of your team coming in at 9am, especially Mrs. Zellner with the asthmatic episodes. You think about grabbing a bottle of bleach and going to work…but then you stop, and decide to look up mold removal. Up pops SERVPRO! You see that the brand it nationally known and certified in mold remediation, you also see that their mold remediation services prevent cross contamination, and they can also determine what is causing the mold (if there is no obvious reason present).

You call the number and schedule a tech to come out within the next 2 hours. In the meantime, you call your team and let them know the situation and that you are having it looked at this morning. You give Mrs. Zellner the option to remotely work since she is worried about exposure. You mention that you are having a certified company come out who will prevent cross contamination when they remediate the mold.

A few employees choose to stay out of office in the morning hours, the SERVPRO technician arrives before 10am and inspects the mold. She lets you know that the growth was due to a very tiny crease leak in the supply line to the fridge (That explains why the mold is so low to the floor, you look closely and see water impressions on a few places on the vinyl. You turn off the water supply to the fridge to stop further damage. The SERVPRO technician gives you a verbal working estimate and the option of a Not-to-exceed agreed upon price of remediation. You two talk about insurance, your deductible is more than the quoted amount the SERVPRO tech just gave you, so you opt to pay out of pocket and are thrilled when the SERVPRO tech says that they can do the work today!

Another team member shows up and you pay the bill upfront, they set containment and get to work. By the end of the day, you have the refrigerator repair man lined up to come out the next morning. And you now have that boring beige drywall again behind the fridge.

Best of all though, you have Mrs. Zellner coming back tomorrow morning with cookies of appreciation baked just for you!

Exposure to a Virus in a Commercial Setting

5/10/2021 (Permalink)

Over the past year, we have seen more than ever, people afraid to touch doorknobs in a public place. We have started a avoiding touching anything unless absolutely necessary. We carry hand sanitizer, wipes, face masks, and face shields. We have taken a stronger path to fight germs than we ever have before in the history of our world.

Why is going out into public scary? For the simple fact that we do not control the cleanliness of that environment. We cannot control other people or make choice for them to stay home when they are sick. We don’t have the answers of who all has touched that shopping cart in the last few hours. Normally, this information wouldn’t seem pertinent, but over the past 14 months…there has been a shift.

So what do you do when a co-worker, an employee, a boss, or a customer gets sick and gets a COVID-19 positive test? Do you start cleaning? Do you close the doors to your business? Do you warn each person that comes through your door? Do you know how to properly inactivate a virus?

SERVPRO does. SERVPRO has been deactivating the COVID-19 virus for the last 14 months. We use our specialty products and procedures that keep us, and our customers safe during the performing of a job.

If you are planning to hire SERVPRO to do a COVID-19 cleaning within your business/facility, you should shut the doors as soon as you can without causing panic.

Call SERVPRO, be honest and let us know that your business has had an exposure to the COVID virus. It’s paramount you are honest about details, so we can clean the area properly. When we come in, it’s best to have the area clean so we can fog as well as wipe down solid surfaces.

After we are done, and you are cleared to return to the building, you now have the proof that you took the best measures in fighting this virus and making your building/business safe again for customers to enter.

Running A Business Is Tough!

5/10/2021 (Permalink)

Let’s face it, running a business is tough, and unless your business is disaster cleanup and restoration, handling a water loss, fire damage, mold remediation, or bio-hazardous cleanup is extremely stressful. If you know who to call, and how the steps take place, it’s much less frightening. For all the business owners out there, you got this! You have made it through a tremendously difficult year. Here are some steps to take if a disaster ever strikes your business or place of work.

-Step 1: Make the Emergency calls. If needed, call the fire department, police station, or ambulance. If nothing is currently on fire and no one is hurt or in immediate danger, you can move on to the next step.

-Step 2: Check to see how you can contain the loss. If it’s a water loss and water is pouring out of the dishwasher, shut off the water to the dishwasher, remove items from the path of water. If it’s a smoke damage after a kitchen fire, remove yourself from the structure if you do not have proper respiratory protective equipment. If you have the proper respiratory equipment and there is no further danger from the fire, you can remove any valuables from the business that you are afraid might get contaminated from the highly acidic smoke. If it’s mold, see if you can identify what is causing it to grow? But do not disturb it.

-Step 3: Call your insurance to get advice or file a claim if needed. Your insurance will most likely have a recommendation on a disaster cleanup company as well. It is important to note, that you can choose whoever you wish to do the work within your business or home. Your insurance does not determine who you hire, and it holds no bearing on how much coverage you will receive. A first call also might be straight to a local disaster cleanup team, such as SERVPRO of Salem West!

-Step 4: Walk through the loss with the disaster cleanup team and/or your insurance. This is important, and don’t try to guess what it going on within your structure, leave it up to the professionals to determine what caused the loss. Volunteering information that is a guess, or not been proven to be true, causes an approach very different than a fresh pair of eyes approaching the loss for the first time. If you can clearly see what caused the loss, communicate that. But don’t guess or assume anything.

If all 4 steps are done, it will be time to hire a disaster cleanup team and start the restoration process. If it’s covered, you will be filing a claim and be responsible for your deductible. The process is less scary the more educated you are on the steps it takes to get through the loss effectively.

Unsuspecting Office Worker

12/16/2020 (Permalink)

Late at night, you may be the last one in the office…it’s quiet, it dark outside, and you begin to tidy up your desk to head home. Only when you turn off the faint noise of your 80’s music playing on your laptop do you hear it, you hear something…It sounds like a water fountain. Only you know that your office doesn’t’ have one of those…hmmm…you make the decision that each doomed horror movie expendable character makes, and you start to look and see what the noise is.

As you get closer to the source of the noise, your shoes begin squishing on the carpet below…you look down and realize you’ve walked into puddles of water. You round the corner in the hall and find the culprit!! A single solitary sprinkler head spraying water in an awkward fashion onto the floor and surrounding walls. You don’t know what to do?? You worked late, and it’s now after business hours. You try to reach out to your boss, no response. You think of what to do next, and you remember the facilities man that was in to fix the overhead lights last month. You rush to the company call list and find his name and title. You try calling the manager of facilities. He picks up right away.

When you tell the facilities manager what is happening, he instructs you to turn off the water. As he walks you through how to find the shutoff switch and how to turn it off, he says he will reach out to a contact he has within the community. Someone who deals with water damages like this all the time.

You let out a sigh of relief as the water stops flowing from the sprinkler head. A moment later, your phone rings and a SERVPRO technician gives you their ETA.

Shortly after you notice a bright green van pull up outside and several team members pile out and enter the building. They greet you, their hands full of what appear to be large green machines, with hoses and vacuum heads. Some of the other team members are carrying what appears to be large green fans.

After going over the process with you and confirming they have received the facilities managers signature to move forward, they get to work.

Like a well oiled machine they move throughout the soaked space, assessing damage, and extracting water where needed. A little while passes and the facilities manager shows up, he informs you that you can leave and head home now. He also said you did a great job calling him right away.

As you leave you feel relieved and yet a bit of adrenaline still courses through your body…it has been an exciting evening. Who ever knew companies like SERVPRO existed?

Mold Discovery In Commercial Properties

8/19/2020 (Permalink)

When mold is discovered in a commercial building, it’s paramount that the building owner has it remediated promptly. Known mold problems without remediation can lead to health effects, depreciation of property value, increased financial burden to remediate, and lawsuits against building owners from tenants.

The best thing you can do as a property owner/manager is maintain your commercial properties on a regular basis. This includes keeping a close eye on your tenants, seeing to it they know the proper procedures to keep the building moisture free, make sure they know that they need to report each water loss, leave fans on during and after bathes and showers, use a fan in the laundry area, report mold as soon as the first signs appear.

As a property manager, inspect your roof regularly, educate your tenants on caring for the building/residence, perform inspections as often as law allows, be proactive about addressing your tenants concerns. If your tenants feel comfortable reaching out to you to report problems, they will most likely report them as soon as they occur…and not wait.

Remediating mold can be costly, but not near as costly as ignoring the problem. If you or your tenants notice mold, try to figure out what is causing it first and get that fixed. If you can’t locate the problem, SERVPRO can help you figure it out. After the source of the mold has been fixed, SERVPRO of Salem West can get rid of the mold safely and efficiently.

Commercial Structure Water Damage in Newport, Oregon

8/7/2020 (Permalink)

Commercial building water damages happen for various reasons.

One such reason has nothing to do with the system or component failures, but just one small mis-step.

SERVPRO of Salem West was notified by a hotel client who suffered such a loss.

While the HVAC company was servicing the above-head duct work, the technician took a small mis-step and put his foot through the ceiling of the lower floor while at the same time stepping upon a sprinkler head.

The sprinkler head broke off and began pouring water from the fourth floor down to main lobby, even the elevator was put out of operation.

They called us as soon as it happened and we were onsite in a short period of time. We extracted all of the standing water and placed 100 pieces of drying equipment on the first day.

We were successful in drying the hotel in place with minimal demo required in this newly renovated coastal hotel.

Check out the video we made by clicking

HERE

Proactive Cleaning in Commercial Buildings

8/3/2020 (Permalink)

Salem, Oregon, and the surrounding areas have been heavily affected by the COVID-19 pandemic. Restaurants that had chairs jam-packed into their dining rooms prior to this year (due to high demand) have had to cut their occupancy drastically.

Salem is trying to accommodate this change by shutting down downtown streets over the weekends, so restaurants can have outdoor seating in the streets.

Not only have the restaurants given up the opportunity to make more profits, but they are spending more money on cleaning products and services in order to assure their staff and customers that they are being proactive about precautionary COVID-19 cleaning measures.

SERVPRO of Salem West offers our Certified: SERVPRO cleaned program to any commercial business that is interested in investing in a proactive approach to fighting the spread of this virus.

We have had great success and helped many businesses in the area get back to work safely and smartly.

If you are interested in finding out how to get our Certified: SERVPRO Cleaned decal in your business window, reach out to SERVPRO of Salem West (503) 393-9999, we can get you back to business quickly and safely.

Being Prepared For COVID-19 Services

8/3/2020 (Permalink)

Here at SERVPRO of Salem West we are ready to take calls asking about confirmed COVID-19 cleaning services. Often a business calls after hours, or first thing in the morning and requests emergency COVID-19 cleaning for their business.

When taking the customers call it’s paramount that the right questions are asked and that the right details are given. When there has been a confirmed exposure in a commercial environment, we understand the importance of getting the doors back open as soon as possible.

In most cases our SERVPRO technicians can provide the cleaning within 24 hours. Each COVID-19 cleaning is a little bit different. It’s important to provide the correct number for the square footage and details on the last known exposure.

If you work in a building that has had an exposure risk recently, please reach out to SERVPRO of Salem West (your number 1 Restoration vendor) and we will walk you through the process and get your doors back open as soon as possible.

Small Business Losses in Salem, OR

6/15/2020 (Permalink)

Small Businesses cannot afford to stay closed. SERVPRO of Salem West has handled many small business losses within Salem and the surrounding areas. Whether it’s a fire in a restaurant or a water loss in a Physical Therapy office, we respond quickly and diligently to all losses.

Commercial losses are devastating for many reasons.
1. Doors to the business close, and so does the revenue flow.
2. The employees lose hours and their paychecks take a hit.
3. The business owner still has the same bills to pay as they did before, but now there is no revenue coming in the cover the bills.
4. Interruptions to a persons way of life and their quality of life, affects us emotionally.
5. Many losses can take months to restore, at SERVPRO we’re realistic when setting expectations, but we also will do everything within our power to see that the job finishes as quickly as possible.
If your business has had the unfortunate experience of a loss, reach out to SERVPRO of Salem West. Our team is motivated, passionate, and understanding of the high stakes a commercial loss carries. We pride ourselves in getting the doors back open to customers and getting a fresh start for the business owner. We are here to serve all businesses, large and small, we are SERVPRO of Salem West…and together, we are faster to any disaster.

Odors In Commercial Buildings

6/15/2020 (Permalink)

Nothing can drive away paying customers like an odor that is unpleasant. Patrons don’t want to walk into a restaurant and experience that moment when you wrinkle your nose and wonder if a water treatment plant is nearby. Patrons don’t want to go to the salon to relax and rejuvenate, but feel instead that they have wandered into a public restroom. Many different things can cause unpleasant odors to the human nose.
A top complaint we at SERVPRO of Salem West get is smelling a decaying critter, or experiencing a mildew/stale smell in bathrooms, we also have many losses where sewage is the source of odor affecting the structure.
SERVPRO of Salem West gets called out to odor inspections often, and we regularly remove decaying critters from crawl spaces, we find mold causing a foul smell in bathrooms, we find sewage that has been flooding a crawl space, we find all sorts of causes for odor to be present. Whatever the cause, SERVPRO of Salem West does a first rate job at remediating the problem.
Often times with odor, it can linger well after the source of odor has been removed. We have effective ways of dealing with this obstacle as well, we can get rid of the odors with ozone treatment or we can also use fogging to rid areas of odors. Whatever troubles or challenges may arise, we have solutions.
So if you notice an unwelcome smell in your business or home, call SERVPRO of Salem West and we can get your space back to a welcoming environment.

Commercial SERVPRO Services

5/12/2020 (Permalink)

A SERVPRO team member working a water loss. Salem, OR.

Here in the capital city of Salem, OR, our community is growing!

With growth comes new jobs and new businesses. Here at SERVPRO Mitigating a loss in a commercial building is something we experience frequently, and we pride ourselves in getting our customers businesses back to operating condition as soon as we can.

We understand your business is your livelihood. We are committed as a company to provide caring, knowledgeable, and prompt responses and cleanups of whatever disaster has affected your business.

It gives our company great pride to help our patrons get back to work and back to serving our community. From Restaurants to Dental Offices, from Fires to Sewage losses, our team has navigated them all. We have been serving this city for the past two decades, and as a family owned and operated business ourselves, we know the importance of keeping your doors open! So if you have a disaster in your business or facility, call SERVPRO of Salem West, we love our community and would love to help you get your business looking "Like it never even happened."

Commercial Apartments Water Loss - Salem, Oregon  

12/18/2019 (Permalink)

Did you know that it can take less than 30 minutes for water damage to affect multiple levels in an apartment complex?

SERVPRO of Salem West/Lincoln & Polk Counties recently were called to an apartment complex that was suffering from a toilet bowl overflow on the 4^th floor. Not only did the water migrate throughout the 4^th floor apartment, affecting 3 of 5 rooms, but it wicked through the drywall and ceilings of the 3^rd and 2^nd floor apartments directly below. Each unit had less affected rooms than the source unit due to the quick response of our Nationally Certified Technicians and knowing where the water shut off was.

Working floor by floor, our technicians rapidly created a plan for drying purposes in order to lessen the water migration of the already affected materials. Working with each tenant, yes, the units were occupied, they took great care of the contents within each unit.

No matter the size of damage or the size of property, our highly trained technicians can create and execute any plan to mitigate water damage. Our goal is to do as little demolition as possible, but let’s face it, there are instances that can not be avoided. Once we have finalized the execution of removing affected materials and properly drying materials that were not so affected, we can then send our repairs team in and let them do their magic work.

We are not only a fire and water restoration company, but we do in fact have a highly trained reconstruction crew that will come in afterwards and bring your property back to preloss condition.

Working with different teams is beneficial, meaning no outsourcing unless necessary.

If you are a property manager or owner and find your property suffering from water or fire damage be sure to call SERVPRO of Salem West/Lincoln & Polk Counties at (503) 393-9999.

Emergency Window Board Up & Cleaning in Woodburn, Oregon

11/15/2019 (Permalink)

Due to unexpected vandalism, a local dental office in Woodburn, Oregon suffered multiple shattered windows. The owner of the property called SERVPRO quickly and we were able to prepare supplies and dispatch a team of technicians to the property.

Our team was onsite within 45 minutes of the initial call. Tools and materials in hand we were able to take care of the windows. Once that portion of the clean up was done we had a second team arrive to clean up the interior of the building. Removing the shards of glass from the affected floor as well as taking care of the contents. Thoroughly inspecting each room with the owner before completing services.

Did you know that SERVPRO will perform building board-ups when necessary? After our team was able to remove all the unsafe materials they then went and got the needed materials to perform a board-up. This service helped the tenants to be at ease knowing their property would not endure further damage.

After suffering damage to your home or business property SERVPRO® of Salem West will be on scene to clean-up, board-up and restore the damage. In the event of damage give us a call (503) 393-9999. 24/7/365.

Building Damage & Asbestos in Salem, Oregon

9/27/2019 (Permalink)

Building owners need to be aware of the law concerning demolition, remodel and restoration where asbestos and lead may be present.

Our SERVPRO of Salem West team is restoring an 8-unit apartment complex that was nearly totalled due to a fire. The saving grace which kept the structure standing and intact was the lathe and plaster from the 1950's and of course our local Salem fire department.

When performing any type of commercial property restoration it is important to have the building surveyed for lead and asbestos, as both create health hazards when inhaled or injested.

Using a certified inspector is the law when taking samples along with notating each sample and location it was pulled from.

Once the samples are pulled and tested, we receive a comprehensive report which list every sample and if the results are postive or negative. In this case negative is good.

Some quick hints about asbestos. If the material hasn't been tested, it is assumed to be positive for it. There are listed materials that need to be tested which can be found on State DEQ websites. You can also contact your locally certified testing company for more information and training.

If your building sustains water or fire damage which require demolition to be performed, have it inspected first.

SERVPRO of Salem West is available day or night, 24/7/365 to serve you in time of need. We can be reached at  (503) 393-9999

Restoring Fire Damaged Property - Salem, Oregon

8/22/2019 (Permalink)

It does't take long for fire spread.

Let us do the work.

Once the fire department leaves you are left with the cleanup. The cleanup process of soot, smoke and flame may seem easy at first, call in the professionals to take on the job. Leave the worry and process up to SERVPRO of Salem West, our teams are IICRC certified in the proper techniques to bring life back to your property.

Soot damage remediation involves a lot more than scrubbing the floor and walls.

1) You need to inspect and address the damage caused by the fire.

2) You need to inspect your property that is damaged by smoke.

Between the initial fire damage and water damage from the firefighters extinguishing the fire, you may become overwhelmed with the damage. Call in the professionals to quickly and efficiently get the job done.


Smoke damage is not always visible to the eye. Did you know that smoke can seep through drywall impacting the insulation and drywall.

Soot has the ability to migrate into ventilation systems as well as electronics.   

Your local restoration company, SERVPRO of Salem West have highly trained technicians and state-of-the-art equipment to return your home or business to preloss condition.

For more on smoke damage visit us at HERE.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today (503) 393-9999.

Salem Oregon Apartment Building Fire

8/1/2019 (Permalink)

During the week of July 15th, 2019 an apartment buidling in Salem, Oregon suffered from a fire damage that displaced nine tenants.

The two story building which is 20 years old and consisted of three levels, suffered a fire that originated on the third floor. The fire grew quickly and burned extremely hot.

If there was a saving grace, there are two. All the tenants and pets escaped without injury and the interior finsish was drywall over plaster. The third floor took most of the fire damage while the lower leves had water, minimal smoke and cross containmination.

Plaster behind the drywall acted as fire barrier to the wood framing which in this case meant not needing a complete teardown to the foundation. With the plaster in place, demo will only need to be down the studs with odor remediaton and sealing, then rebuild can start.

The property owner maintained an excellent insurance policy which will him the property to be rebuilt to current code while offering a chance to redesign the building and bring it into 2019 for when the tenants return.

SERVPRO of Salem West is pleased to act as the mitigation and repairs contractor for this long time customer.

If need help with cleaning and restoration call us anytime day or night. (503) 393-9999

Keizer, Oregon - Commercial Water Loss

8/1/2019 (Permalink)

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• A Trusted Leader in the Restoration Industry with over 1,700 Franchises
• Highly Trained Water Damage Restoration Specialists

SERVPRO of Salem West has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about Learn more about our training and certifications..

• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician

Call SERVPRO of Salem West at (503) 393-9999 day or night.

Fire Damages 3 Commercial Businesses in Salem, Oregon

5/2/2019 (Permalink)

When a fire strikes your neighboring business and yours suffers damage, what do you do?

One Froday night three different businesses located in Salem, Oregon had a severe fire that originated in the middle retail space.

The fire crept up the back wall and into the attic space of the middle business and then it spread from there. While the middle business suffered the majority of the structure damage, the adjacent businesses suffered from water, smoke and soot damage.

Beauty School Suffers Fire Damage.

One of the businesse is a long established beauty school, were 40 students take classes everyday to earn their licensing to practice their craft in beauty care. Water spread throughout the entire buidling, affecting each classroom. With an important class session scheduled for the following Monday which was to be taught be an industry expert, it was important tthey could open their doors bright on-time on Monday. Emergency Services started as soon as approvals were obtained and the SERVPRO crew worked deligiently. The results? Classes proceeded as schedled.

Italian Restaurant sustains smoke, soot and odor damage.

This local iconic Italian Restaurant, which has operated for 40 years was now having to temporarily close it's doors.

But the story continues. The owners are meticulous and they care about their customers and employees. They were emphatic about cleanliness and detail because afterall, the customer experience and food quality should not be sacrified just to open the doors a few days sooner.

When mattresses sustain major smoke and odor damage, they're discarded.

This local mattress store was the center of it all with others mentioned above. The fire started at the rear of the building, crept up the wall, into the attic and smoked out the entire buidling. All items from mattresses, sheets, pillows, floor models and computers sustained damaged. It was all deemed non-salvageable by the insurance adjuster. 

Here's the Take-Away

• Have a disaster recovery plan. You can start one for free by clicking Emergency Ready Profile
• Speak with your insurance agent to make sure you're properly covered.
• Communicate your plan to your staff so when the unimgineable happens, you'll what to do.

SERVPRO of Salem West has been serving the Willamette Valley in Oregon for 20 years. We're happy to be a part of this community and happy to serve.

Call us anytime, especially when you need us.

(503) 393-9999 24/7/365

Vandalism - Woodburn, OR

12/20/2018 (Permalink)

Vandalism before the clean-up.

SERVPRO® of Salem West was called to a commercial building on Saturday, December 15th for an emergency call to clean-up fire extinguisher powder. Our team was quick to respond and continued to work diligently from wiping down and removing the powder residue from all contents in this building, upstairs and downstairs. From vandalism to specialty cleaning services SERVPRO® is your local company to contact.

SERVPRO of Salem West utilizes advanced cleaning techniques and sound practices when performing fine powder clean up. Fine powder of any sort can be an irritant so our teams wears PPE when performing these services.

For fire, water, mold and specialty cleaning contact us at (503) 393-9999. Day or night, holiday or not we are here to help our customers. Our highly trained and professional technicians are at the ready and waiting.

Local Salem, Oregon Small Business Board-Up

11/19/2018 (Permalink)

Damage to the interior of this local Salem, Oregon small business.

SERVPRO® of Salem West answered the call of a disaster to a local Salem, Oregon business before dawn on November 14, 2018. Upon arrival our team inspected the damage; glass and metal debris both inside and outside of the building. The team got to work right away, safely removing the glass pieces in order to have a safe work area. 

Did you know that SERVPRO will perform building board-ups when necessary? After our team was able to remove all the unsafe materials they then went and got the needed materials to perform a board-up. This service helped the tenants to be at ease knowing their property would not endure further damage.

Tables and chairs were damaged, but no one was hurt. 

Even our General Manager was there, we had a terrific team!

After suffering damage to your home or business property SERVPRO® of Salem West will be on scene to clean-up, board-up and restore the damage. In the event of damage give us a call (503) 393-9999. 24/7/365.

Commercial Post Construction Cleanup - Woodburn, Oregon

8/3/2018 (Permalink)

You start it.....SERVPRO of Salem West will finish it.

Finally, the floors are down and the drywall is up, where do you turn to remove the debris and dirt before laying flooring and returning the business back to operating shape? SERVPRO of Salem West is here to help!

Our team of professionals can provide cleanup services so you can focus on interior decoration ideas. We want your business up and running as quickly as you do. 

SERVPRO of Salem West offers post construction cleaning in your home or business with the best skill, techniques, and customer service. Let SERVPRO get it done the right way. Call for a quote (503) 393-9999. SERVPRO is here to help, day or night 24/7 365 days.

Dallas, Oregon Business - Document Restoration

7/30/2018 (Permalink)

Contents removed for document restoration

After a disaster strikes, some of your personal contents such as – photographs, artwork, books and documents could be lost forever. SERVPRO has highly skilled individuals who can restore your contents back to new condition. With state-of-the-art technology and method, the restoration professionals at SERVPRO will recover and store your contents before more damage occurs.

The document restoration process begins with your local SERVPRO arriving on site, gathering information about the disaster and carefully removing all paper contents from the site. Contents are placed in boxes and transported to the local SERVPRO facility where a crew quickly unloads and begins to separate the contents. The paper contents are then frozen to stop further damage from occurring. Then the sterilization process begins; removing soot and damaged edges of the contents. The use of digitalization of each document, especially those in files are created. SERVPRO digitalizes documents in order to keep an accurate inventory of your documents.

SERVPRO has the ability to accommodate small residential jobs or large commercial losses.

SERVPRO of Salem West did just that after the fire was put out at a Dallas, Oregon business. After our crew arrived on scene they began carefully boxing documents that were in the line of fire. We left with approximately 50 sq ft of contents. Once the pack up was completed, our crew returned to our facility and began unloading and separating the contents. Our crew stays in communication with our document restoration crew as well as the property or business owner.

If you find yourself needing documents restored call SERVPRO of Salem West at (503) 393-9999. We have crews available 24/7/365.

Commercial Building Mold Damage - Salem, Oregon

4/5/2018 (Permalink)

Commercial Mold Cleaning in Salem Oregon

Commercial buildings suffer from water and mold damage over time just like residential structures. 

The clean up process is the same. In Salem, Oregon a commercial property experienced mold damaged due to water leak on the west facing wall.

Where moisture exist, mold can grow. Learn what what to do when you see mold.

1) Identify the cause and location of water infiltration to determine appropriate steps to stop the water from getting in.

2) If you rent the space, contact the landlord. If you own the space, contact the appropriate company to stop the leak then call SERVPRO of Salem West.

Once the leak is fixed. Your friendly SERVPRO technician will perform a full inspection and provide you with a scope of services to remedy the situation. 

Our team is experienced in mold remediation and cleaning. We use industry best practices and protocols to ensure a complete and thorough cleaning job.

You can call us 24-hours a day, 7 days a week at (503) 393-9999

Large Scale Mold Cleanup - Salem Oregon

4/5/2018 (Permalink)

Commercial Mold Cleanup - Salem Oregon

What do you do when a large building has mold damage?

The first step is to notify your team members of what the current situation isand then you call for expert help and consultation.

By calling the experts for cleaning and remediation of mold damage, you give yourself the opportunity to learn the extent of the damage and to plan next steps.

The building owner of this large Salem, Oregon structure called in SERVPRO of Salem West for expert advice, planning and remediation services. 

With the help of our team and open dialogue we were able to devise a plan to clean and remove visible signs of mold growth from the affected areas.

For all of your fire, water and mold cleaning needs call the experts at SERVPRO of Salem West (503) 393-9999

Water Loss at Large Salem, Oregon Business

3/26/2018 (Permalink)

Drying equipment at Salem, Oregon business

Commercial Water Damage Doesn't have to put you out of business

Any sort of water or fire loss can adversely affect your business continuity. How quickly can you get back to business after a loss like that?

Planning ahead and creating an emergency plan will increase the odds of keeping the doors open. The following are some measures to consider in developing an emergency plan:

• Develop a business continuity plan by determining what is critical to survive and recover. What staff, materials and equipment are absolutely necessary to keep the business running.
• Understand your insurance coverage. Have a discussion with your insurance agent about coverages, loss of wages. When, not if, a loss occurs you don’t want any surprises and your agent really does want to make sure you’re covered the way you want.
• Prepare an emergency plan, document it and train your staff.
• Secure your facility and equipment. Know where the exits are, where fire extinguishers, smoke alarms and detectors are located. Does your facility have an AED? Who has been trained to operate it?
• Who are your preferred vendors? Do you have a plumber or electrician you prefer to work with? Have you shared that with your staff?

SERVPRO of Salem West received a call from this Salem, Oregon business. Because they had an emergency plan, they knew exactly who to call when they discovered a sewer pipe had been leaking into the crawl space.

To work with a SERVPRO of Salem West consultant on your emergency plan, call us at (503) 393-9999.

Fire Affects Salem, Oregon Business

3/26/2018 (Permalink)

Fire in this Salem, Oregon business burned pool tables, computers, even this chair

Fire Damage is Devastating.

But the cleanup doesn't have to be.

Vandals broke into this Salem, Oregon business, setting fires on top of the pool table, on the counter and vandalizing throughout the building as well late one evening.

The distraught owner called in SERVPRO of Salem West to assess the damage and see how quickly the clean up and repairs could be done. They wanted to be back in business as soon as possible.

A few of our technicians worked with the owner and manager to sort through items to determine if items could be salvaged or had to be put in the trash. There was damage to a couple of laptops.  We have electronic repair and cleaning for smoke and fire damage but in this instance, the damage was too great.  We had another crew working on mitigation, demolition and repairs. Although we were called in to help at a time when arson and vandalism had occurred, a great working relationship was built with the owner.  We were pleased to announce to him we were done with the work in just a few days so he could open the doors to customers.  His employees were back to work and business was booming once again. 

If you have a late night loss at your place of business, call the pros at SERVPRO of Salem West. We can be reached anytime at (503) 393-9999.  We’re always here to help!

Commercial Fire & Water Cleanup in Salem, Oregon.

1/15/2018 (Permalink)

Salem, Oregon Fire & Water Cleanup.

Sometimes fires are accidents and sometimes they’re started purposely. Unfortunately, for this bar in Salem, Oregon the fire was set on purpose. Along with having some fire damage, there was also some water damage from the sprinklers that had been set off.  

No matter the situation SERVPRO stands today to help out whenever there’s a disaster. We have a great staff round-the-clock to get things back to normal any time of day. Our staff is well trained and ready to get the doors back open to your business as soon as possible.

Here at SERVPRO we take pride in our work, we work hard so you don’t have to, making it look “Like it never even happened.”  Our team is productive, skilled, informative, kind, and very courteous.

Make SERVPRO of Salem West your first choice for all your cleanup & restoration needs. Please call us 24/7/365 at (503) 393-9999 to schedule an inspection or cleanup.  

Commercial Carpet Cleaning.

11/22/2017 (Permalink)

Salem, Oregon.

Routine Carpet Maintenance and Carpet Cleaning Frequency

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils in both commercial and residential settings. This is why all carpet manufacturers agree that the following actions will help extend the life span of a carpet:

• Regular vacuuming. (79% of soils are removed by vacuuming!)
• Spot removal.
• Pilating the carpet to stop it from matting.
• Moving furniture to change traffic patterns.
• Using walk-off mats to lower the amount of soil tracked onto the carpet.
• Periodically deep cleaning the carpet.

The number of times a carpet should be vacuumed and cleaned depends on the level of foot traffic and any other conditions that bring soils into the environment.

SERVPRO of Salem West offers carpet cleaning in your home or business with the best skill, techniques, and customer service. Let SERVPRO get it done the right way. Call for a quote (503) 393-9999.

Pizza Hut in Salem Oregon

3/16/2017 (Permalink)

After Hours Pizza Hut clean up in Salem, Oregon.

When Pizza Hut in Salem, Oregon needed a company to come and perform clean up services, SERVPRO of Salem West was there to help.

SERVPRO of Salem West is a residential and commercial fire, water, mold and bio-hazard cleanup and restoration company. Services are available 24 hour per day everyday of the year. From small clean up projects to large facilities, we have the expertise to get to perform the services in the most effective manner possible.

That's why insurance professionals, property managers and building owners contact us. They have confidence in what we do.

We also offer a no-cost Emergency Ready Profile, which is an essential part of a disaster preparedness plan. You can start your by clicking HERE.

When you need us, call us. (503) 393-9999

Commercial Water Damage

3/16/2017 (Permalink)

Commercial Building water damage in Salem Oregon

Commercial Water Damages Salem, Oregon.

What do you do when you're ready to work and you find that a pipe burst inside your building? Call SERVPRO of Salem West at (503) 393-9999 to get the clean-up process started immediately.

With water damage, there is a specific process we follow to ensure the most efficient cleanup services and least amount of down time possible. 

Here's the process:

1. Ensure a safe working environment.
2. Extract standing and excess water.
3. Place drying equipment in optimal areas for most efficiency.
4. Provide the owner with a full update and work scope for any remaining services remaining.

The most important thing to remember is to make the call immediately to start the process. The longer you wait the greater the damage from water migration.

SERVPRO of Salem West is "Always Here To Help" 

Fire Extinguisher Vandalism in Salem, Oregon

3/16/2017 (Permalink)

Salem Oregon Church Suffers Vandalism

Vandals fully discharge a fire extinguisher inside an office.

You arrive at work, coffee in hand and ready to tackle the day, only to see the extensive damage done by vandals that have fully discharged a fire extinguisher and you see fine, white, powdery dust everywhere.  What do you do? Who do you call?

After you have contacted the local authorities, you call SERVPRO of Salem West for professional cleaning.

Fire extinguisher powder is great for putting out fires but when they're used to vandalize your office the concern of "What to Do Next" may be weighing on your mind. Should you find yourself needing professional cleaning services, contact your local pros to get your office clean again.

Professional cleaning starts with an assessment of what needs to be done and in what order.

With the right people in place and the right process in place, cleaning can be performed efficiently and effectively making it "Like it never even happened."

Office Chair Cleaning in Salem, Oregon

3/16/2017 (Permalink)

Clean Office Chairs

Clean Those Office Chairs!

A clean working environment that includes the furniture makes a difference for customer and employees. 

That's why this Salem, Oregon business contacted SERVPRO of Salem West. Professional cleaning of office upholstery and furniture make the environment look clean and inviting.

The more furniture is used, the more the furniture picks up debris, lint and dirt.

Making a good impression for both your employees and clients is just good business and that's why SERVPRO of Salem West is always here to help.

We can clean anything. Our highly skilled and trained team members use specially formulated products that provide our clients top level service and cleanliness.

SERVPRO is available anytime, day or night at (503) 393-9999

More Equipment in Salem Oregon

3/16/2017 (Permalink)

More Equipment in Salem Oregon

When you need more equipment and resources...

Call SERVPRO of Salem West at (503) 393-9999 anytime day or night to get the cleanup and dryout performed sooner than later.

When our commercial client found a large amount of water in their office building located in Salem Oregon they called SERVPRO of Salem West.

The extent of the water damage is directly related to how quickly you make the call and the number of people and equipment that can be delivered to the jobsite.

SERVPRO maintains one of the largest available equipment resources in the Salem,Oregon area for quicker response, quicker dry-out and less cost for the building owner.

SERVPRO of Salem West technicians are highly skilled and trained in mitigating water, fire, smoke, mold and bio-hazards. Just remember, "We're always here to help"

Commercial Water Damage Restoration

12/2/2016 (Permalink)

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• A Trusted Leader in the Restoration Industry with over 1,700 Franchises
• Highly Trained Water Damage Restoration Specialists

SERVPRO of Salem West has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about Learn more about our training and certifications..

• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician