“Yay! Time to call SERVPRO!” said no one…ever.

5/12/2022 (Permalink)

A property damage/loss can be one of the most inconvenient times in a customers life. We approach each job with a "How can we help?" mindset.

No property owner looks forward to having a loss in their home or business. But the reality of the situation is damages and losses happen every single day across the nation. No one looks forward to calling us. When we pick up the phone and it’s a customer calling to schedule services we never hear “I’m so excited! There is sewage all over in my house!” that is not the normal phone call we get from customers. We deal with customers every day that are experiencing one of the greatest inconveniences of their life. Some are displaced from their homes, almost all are stressed, some are angry, some are sad, but all of them need help!

That is what SERVPRO is here for.

Our work is vitally important to home and business owners throughout the Willamette valley and nationwide. We hear jokes all the time from property owners like “Well this loss is bad for me, but it’s good business for you guys!” They are right. The fact of the matter is, disaster clean-up and restoration is a huge industry and a much needed service across the nation. Yes, this is how our SERVPRO team members earn their living, but we get to help people every single day while earning our living…and that makes for a pretty spectacular job.

We strive to leave each and every one of our customers in a better place than we found them in with each interaction. We want our customers to feel comfortable and confident in their choice to use SERVPRO throughout the mitigation and restoration process. So call SERVPRO to help when the need arises, we will strive to provide comfort and peace of mind in what can be a very stressful time in a property owners life.