Snowstorms Aren’t Salem’s Norm, But Quick Response Is Still SERVPRO’s

12/29/2021 (Permalink)

This past week we have seen snow hit the Salem area and cause bridge and road closures, but what we have also seen it do is expose leaky roofs. Even roofs that are new have reported leaking. Our climate here in the pacific northwest is famous for its rain, but snow? Not so much.

Snow is more prone to cause car accidents than home damages. But we did see a loss that was due to frozen pipes…but not how you’d expect. The pipes did not indeed freeze, but they clogged. The homeowner left their faucet running due to fear that the pipes would become frozen.

This was a calculated and responsible action of the homeowner. What the homeowner did not expect was for the pipes to clog and the water to flood the home for 2 days while the homeowner was out of the house.

A loss like this can show anyone that although you are being a responsible homeowner, losses can still happen. Losses can happen in ways that you didn’t expect or prep for. We responded to this customer’s call and were out onsite within 2 hours. We then stabilized the home and set drying equipment after cleaning of the area and ventilating the walls.

If you are looking for a dependable company to turn to when all your planning and safety precautions have not been enough due to factors like the one above? Give SERVPRO a call! We respond quickly and treat each loss with the professional attention it deserves.