Mold Remediation In Rental Units

5/12/2021 (Permalink)

If an apartment complex reports a mold situation in the bathroom, you expect the property manager to deal with the remediation and the repairs following. But, let's say that after the property manager inspects the apartment, they find that the vent in the bathroom has been broken for over 2 months, and the tenants did nothing to remedy the situation, like filing a request for repairs or calling the office to report the fan being inoperable.

Many times, mold remediation can be in the thousands of dollars range. So it is always a good idea to report mold as soon as you take notice of it within your rental. If you don’t, or if you neglect to report an issue that may be causing the mold in the first place (example: leaky pipe, inoperable bathroom fan, broken toilet seal) you the tenant could be held liable for the mold remediation and any repairs that need done after the remediation takes place.

Here at SERVPRO of Salem West, we do our best to find the cause of loss at each job we show up to. Identifying the cause, we can prevent the issue from reoccurring once the mold has been remediated. Whether we are called by a renter or a property manager, we will be upfront with our findings and give our customer real solutions and pricing (we also partner to provide financing, should a customer need it).

Bottom Line: Always report something that is broken or inoperable in your apartment or rental home. You should also make a copy of the report and keep one for your file. A email chain is a great way to communicate between tenant and landlord, because it leaves an open paper trial on both ends and eliminates miscommunication of “he said, she said” when phone conversations take place.