Locally Owned And Operated For Over 20 Years!

5/11/2021 (Permalink)

When people think of the SERVPRO brand they think of a large, nationwide corporation. What is largely unknown is that SERVPRO is franchised, so each location is unique and it’s own separate business. SERVPRO of Salem West and SERVPRO of Lincoln and Polk Counties are both owned by a local family here in Salem. This same family has owned these franchises for the past 20+ years. The owner still hows up each day at the office and shows passion for the business.

Some of our employees have been apart of our business for the past 15+ years. We have many people that have been here for 5-10 years. Our core team at SERVPRO of Salem West is passionate about our goals and our customers. We are always looking for good people who show interest and compassion when it comes to working with people suffering losses to their homes or businesses.

SERVPRO is more than just a brand, we are a community of dedicated technicians who live within the SERVPRO ideals and values. It usually happens pretty fast when a person decides if this job isn’t for them, it’s usually on a crawl space job, or an extra strenuous job that some people are just not cut out for. That is okay too. We are not for everybody, but it’s exciting when we find someone who truly enjoys and is passionate about working in the restoration industry.

Many come to us with no on-the-job restoration experience, that is why SERVPRO offers our training programs in-house called ECTP (employee certification training program) this is a why a new technician can learn about their industry and their responsibilities before they even set foot within someone’s home or business. If an employee passes these tests and shows enthusiasm when out in the field and has a passion for our work, many go on to attend an IICRC program to get nationally certified in the industry.