Consistency Matters!

10/28/2020 (Permalink)

Consistency in the restoration industry is of utmost importance. People need to have a restoration that they can depend on to take care of their home or their business.

What also is one of the foundations of our company’s success is handling issues and concerns as they arise and making it right again. This is paramount for a company to survive and thrive in the modern-day business world.

Consistent and well performed services are something that our customers here at SERVPRO have grown accustomed to. That is one reason that SERVPRO of Salem West, and SERVPRO of Lincoln & Polk Counties, get so many repeat customers.

From our office personnel to our account managers, from our water restoration technicians to our project managers, we all understand the importance of seeing a job through and paying attention to details along the way. That way, if a problem pops up, we can handle it quicker and more efficiently.

What we do here at SERVPRO is really a science, and a key element for science experiments to be successful time and time again is consistency.

Consistency in the way we dry wood, as opposed to drywall. Consistency in how we go about cleaning a structure affected by a fire…cleaning top to bottom to prevent recontamination of the area.

So once again, consistency matters. It builds trust, builds perseverance, and sets the standard at the right place from the beginning of a job to the finished product.