Multiplex Fires In Salem, OR

6/4/2020 (Permalink)

When dealing with a fire loss in a multiplex there are many different factors to take into consideration.

1. Who is the owner? Who is the tenant? Is there a property manager?
2. What was the source of loss? Has the fire department released the scene? Has insurance released the scene?
3. Does the owner and the tenant want to work with you throughout the mitigation and repairs process? Or just the mitigation?
4. How many units were affected by the fire? Directly, or through heat and smoke damage?
5. How do all parties involved want communication to go throughout the process? Email? Phone? In-person? How often do they want updates on progress?
6. Does the owner have insurance? Does the tenant have renters insurance?
7. Will the tenants need lodging during the cleaning and repairs process?
8. Gather all contact information available, owner, property manager, tenant, insurance, and any additional parties involved.
9. Get papers signed (from all involved) to begin the documentation process and open the job!
10. Set expectations and answer any questions or concerns all parties involved may have.

Those are just the first ten I could think of…
A significant fire loss is a process, but done right from the beginning, it can go smoothly and give you valuable experience on handling a large loss correctly and efficiently.
SERVPRO of Salem West has an amazing Fire Team. If your property has been affected by a fire, call SERVPRO of Salem West. We strive to provide the best possible service during such a difficult time.