Emphasis on Training

10/22/2019 (Permalink)

Our Heroes are you’re Heroes. Anytime, anyplace

With any water or fire loss that you might encounter, our technicians will do their best to assist you during any unexpected challenge. We like to think of our SERVPRO men and women as Heroes as they come to your assistance during those difficult times with your home.

We have a structured training system called the HeroReady Training Program. It contains a targeted learning path for our production technicians based on the roles and responsibilities for their position.

The program starts with Production Foundations which will include Orientation, General Safety, and Equipment and Facility Maintenance.  From there a fork in the road would lead them to Water Restoration 101 or Fire Restoration 101 depending on the department they are assigned to. 

We believe in investing into our employees all of the training that they deserve to be the best possible technician to handle most any work scenario as we take care of our high value customers.